Part 2: Randy’s Reflections on 50 Years of Building Coil

Over the last five decades, Randy Coil has witnessed the construction industry transform profoundly – from economic downturns to technological revolutions, the landscape has shifted in ways that have challenged even the most established firms. While many companies have struggled to keep up the pace, others have adapted and evolved. Coil is one of those success stories. In this feature, Randy dives into the key factors that have kept Coil alive and thriving throughout the past 50 years.   

1. Leading with Vision

Strong leadership is a defining factor in every successful company. Strong leaders inspire teams, navigate complex regulations and keep everyone focused on long-term goal. I always strived to have a clear vision and was never afraid to invest in people and innovation.  Employees put a lot of trust in company leadership, and in knowing that they are capable of guiding them through uncertain times with a clear path forward.   

2. Adapting to Market Changes

Times are constantly changing, and new trends are emerging every year, especially in the construction industry.  I’ve learned that the companies that endure are those that can adapt to changes and are nimble enough to do it quickly. I’ve learned that things like the 2008 financial crisis or the COVID-19 pandemic have had a tendency to “thin the herd”.  

 Two things stand out to me: 

• A debt-free company adds flexibility to either downsize or grow as you find new opportunities.  

• There are winners and losers in almost all changing markets.  

The winners and the more stable clients help to diversify services to meet their needs. My goal has always been that when others were downsizing, our company was rethinking our strategies and finding new opportunities. 

3. Embracing Technology

Embracing technology is essential.  I believe we were the first construction company in Columbia, MO to own a computer.  

Randy recently came across a newsclip from 1987 in the Columbia Missourian, “I see computers soon being as common as tool belts and jack hammers in this industry because keeping good books are so critical to any successful business these days. I know I plan to computerize soon”.   

Fast forward to today, we’ve adopted tools like Building Information Modeling (BIM), drones, AI and project management software. All have helped us avoid costly mistakes, improve collaboration across teams, and ultimately bring down the costs of projects as a whole. 

4. Prioritizing Quality and Safety

Quality and safety have always been non-negotiable for me. Prioritizing these values have been essential to building trust and long-term relationships with employees and partners. At Coil, we invest in training, enforce safety protocols, and never cut corners. This commitment not only protects our workers, but also enhances reputation and reduces legal risks. 

5. Putting Clients First

Client satisfaction is the cornerstone of success. I take great pride in being a company that listens, adapts and delivers consistency. I’ve worked on projects where clear communication, transparency and a willingness to go the extra mile turned first-time clients into repeat customers. At Coil, we are our clients’ advocates and partners in the building process.  

6. Investing in People

The labor shortage in construction is real, and I’ve seen how companies that invest in their workforce stand out.  It’s accomplished through apprenticeships, training programs, a working atmosphere and competitive compensation. Bottom line, our goal is to attract and retain the very best talent–a team that can deliver the very best experience to our clients.  Our team of well-rounded, knowledgeable and passionate individuals is our company’s greatest asset. 

7. Building Strong Partnerships

Collaboration has been key in many of our successful projects. We value building strong relationships with architects, engineers and subcontractors, which has led us to being more agile and innovative as a company. These partnerships lead to better outcomes and help manage complex projects more effectively and deliver projects on time and on budget. 

8. Managing Finances Wisely

Financial discipline is key to construction, both for the client and for our company.   I have always worked at being a debt-free company.   Another important factor has been maintaining healthy cash flow, managing risks carefully and investing strategically. These practices keep us prepared for downturns and ready to seize opportunities when they arise. 

9. Protecting Reputation and Legacy

In my perspective, reputation is everything. Companies that consistently deliver, act ethically and contribute to their communities earn lasting respect. Coil has a strong legacy of doing just that.  This can be a powerful force for continuity and growth. I could not be prouder of our next generation of leaders at Coil as they truly embrace these ideals and values.  They understand that this builds trust not just with clients, but with employees and partners, too.   

Looking back over the past 50 years, I’ve seen what it takes to survive and thrive in construction. It’s not luck—it’s a combination of adaptability, innovation, leadership and a deep commitment to quality and people. As the industry continues to evolve, I’m confident that our team at Coil will hold fast to these principles and will continue to lead the way.”